PRIVACY & DATA PROTECTION

PRIVACY POLICY

Your privacy is important to us. This policy explains how STROSEN collects, uses, and protects your personal information across our global operations.

LAST UPDATED: JANUARY 2024

INTRODUCTION

Henan STROSEN Industrial Co., Ltd. ("STROSEN," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

By using our website or services, you consent to the practices described in this Privacy Policy.

INFORMATION WE COLLECT

PERSONAL INFORMATION

We may collect personal information that you voluntarily provide, including:

Name, email address, and phone number
Company name and business information
Inquiry details and product preferences
Correspondence and communication records

TECHNICAL INFORMATION

We automatically collect certain technical information, including:

IP address and browser information
Device type and operating system
Website usage patterns and analytics
Cookies and similar tracking technologies

HOW WE USE YOUR INFORMATION

We use the collected information for various purposes, including:

SERVICE PROVISION

Providing and maintaining our services, processing inquiries, and delivering products.

COMMUNICATION

Responding to inquiries, providing customer support, and sending updates.

IMPROVEMENT

Analyzing usage to improve our website, services, and product offerings.

LEGAL COMPLIANCE

Complying with legal obligations and protecting our rights and interests.

INFORMATION SHARING & DISCLOSURE

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

With your explicit consent
To comply with legal requirements
With trusted service providers
In case of business transfer

DATA SECURITY

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

YOUR RIGHTS

Depending on your location, you may have the following rights regarding your personal information:

ACCESS & CORRECTION

Request access to and correction of your personal information.

DELETION

Request deletion of your personal information in certain circumstances.

DATA PORTABILITY

Request a copy of your personal information in a portable format.

OPT-OUT

Opt-out of certain data processing activities or marketing communications.

COOKIES & TRACKING

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can control cookie preferences through your browser settings.

Note: Disabling cookies may affect the functionality of our website and limit your access to certain features.

INTERNATIONAL DATA TRANSFERS

As STROSEN serves clients across 50+ countries, your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

POLICY UPDATES

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website.

EFFECTIVE DATE: This Privacy Policy is effective as of January 1, 2024, and was last updated on January 1, 2024.

CONTACT US

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

HENAN STROSEN INDUSTRIAL CO., LTD.

Privacy Officer
Email: chris@strosen.net
Phone: +86 13461990833

RESPONSE TIME

We will respond to your privacy inquiries within 48 hours.

AVAILABLE 24/7 FOR URGENT MATTERS